Careers

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first/last impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A patient-oriented approach is essential. The goal is to make patients feel comfortable and valued while in our office.

Responsibilities

• Greeting and welcoming patients as they approach the front desk
• Keep front desk tidy and presentable with all necessary material (pens, forms, electronics, paper etc.)
• Collecting co-pays, co-insurances and deductibles at the time of service
• Answer all incoming calls and redirect them or keep messages
• Scheduling appointments
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Keep updated records and files
• Take up other duties as assigned

Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledgeable with insurance plans
• Knowledge of office management and basic EHR experience
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Patient service orientation
• High School diploma; additional qualifications will be a plus

Job Type

• Full-time/ Part-time

Pay

• Starting at $18.00 – $20 per hour

Work Location

• Greenville
• Greer